PACTO

Indonesia’s pioneer in Destination Management

Established in 1967, Pacto is Indonesia’s most established and structured DMC, with over 50 years of expertise in the leisure segment, where it stands as a benchmark for both groups and individual travellers. Alongside this core business, Pacto is also fully equipped for MICE, delivering incentives, meetings and corporate events of any scale.

Who they are
With 7 offices across Indonesia – from Jakarta to Bali – and representative branches in Germany, Hungary, Italy, India and Dubai, Pacto combines creativity, innovation, professionalism and reliability with deep local knowledge. Its added value for the Italian market is ensured by an Italian management team and local Italian-speaking staff, active both in back office and operations.
Thanks to this set-up, Pacto is today one of the leading operators in Italy, working with a wide range of top-tier tour operators and agencies active on the Indonesian destination.

What they do
Pacto provides a comprehensive range of services, from tailor-made leisure programmes, domestic and international ticketing, hotel bookings and group packages, to complex MICE projects for major corporations. Every programme is designed with meticulous attention to detail, combining creativity with flawless execution.

Why choose Pacto

• Over 50 years of expertise in Indonesian leisure travel

• Direct presence across all major Indonesian destinations

• Italian management and Italian-speaking staff on the ground

• Leading operator in Italy, serving top-tier TOs and agencies

• Competitive solutions for groups and individual travellers

• Fully equipped MICE infrastructure, with a proven track record in major sporting and institutional events

HTMS added value
Through Pacto, HTMS ensures the Italian market has direct and privileged access to the most established and trusted partner in Indonesia, offering both leisure and MICE services that are reliable, competitive and tailored to the needs of the Italian market.