Is GSA your friend or enemy?
From “MICE & more”, a news by “Emanuele Nasti”
It happens quite often that most of the travel agents I work with claim that people ask them for advice about their own travel needs without a serious intention to buy their services.
They do not make it only to get information or some advice (that would be, at least, the recognition of their professionalism and expertise).
It is more often a way to get a confirmation of their competences which they are certain to have.